Trust & Safety

    Built on trust, secured by design

    Lago exists because offshore hiring is risky. Every feature we build reduces that risk for both employers and talent.

    How we protect you

    Every safeguard is designed to increase trust and reduce the chaos of offshore hiring.

    Rigorous Vetting

    Every candidate undergoes skills assessments, background checks, and reference verification. Less than 8% of applicants make it into our pool.

    Employer Verification

    Companies must verify their business, add payment methods, and agree to our terms before accessing talent. No anonymous or unverified employers.

    Privacy Protection

    No public profiles. No cold messaging. Contact information is never exposed. All connections happen through controlled, contextual channels.

    Communication Monitoring

    Our admin team has visibility into all platform communications. We can freeze or close threads, and intervene when necessary.

    Admin Oversight

    Every match, offer, and contract is visible to our team. We can approve, reject, or flag any activity that raises concerns.

    Zero Tolerance

    Violations of our terms result in immediate suspension. We protect our community from bad actors on both sides.

    Employer trust metrics

    Employers earn access by proving they are real, ready to hire, and accountable inside the Lago workflow.

    Verified

    Company identity

    Business profile, role context, and hiring intent are reviewed before employers get full platform access.

    Required

    Payment readiness

    Employers add a payment method before unlocking full talent profiles, reference contacts, and sensitive links.

    Tracked

    Offer accountability

    Messages, interviews, offers, and contracts stay visible to the Lago team so issues can be reviewed quickly.

    Our guarantees

    We don't just vet—we stand behind our matches with real commitments.

    Replacement Guarantee

    Managed Service clients get free replacement if a hire doesn't work out within 90 days. We stand behind our matches.

    Quality Assurance

    Ongoing performance monitoring for Managed Service hires. We proactively address issues before they become problems.

    Our philosophy

    We are not a gig marketplace. We don't enable bidding wars, time tracking, or escrow. These features create friction, disputes, and overhead—exactly what we're trying to eliminate.

    We monetize access and management, not labor. Our revenue comes from transparent subscription plans and, for Guided hiring, a $1,000 fee only when Lago successfully places a candidate—never from taking a cut of wages. Compare that to traditional recruiters who charge 25–30% of annual salary, often $30,000+ per hire. Contractors keep 100% of what they earn.

    Every feature must justify its existence. If it increases disputes, fraud risk, compliance burden, or operational overhead without increasing our pricing power, we don't build it.